Privacy & Policy

1. Our Commitment To You

At Datting Online, your privacy is the major priority for us. The privacy of users is at the core of the way we design and build the services and products you like to use and love. So, you can fully trust them and focus on building meaningful connections.

We appreciate you are putting your trust on us when you are supplying us with your information. Most importantly, we do not take this lightly.

We do not compromise with your privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that no decisions are taken without respecting your privacy.

We strive to be transparent in the way we process your data. Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies.

To avoid this, we have written our Privacy Policy and related documents in plain language. For us, we want you to read our policies and understand our privacy practices!

We strive hard to keep your information secure. We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.

2. Where This Privacy Policy Applies

This Privacy Policy is applicable to websites, apps, events and other services operated by Datting Online. For simple understanding, we refer to all of these as our “services” in this Privacy Policy.


3. Information We Collect

It goes without saying, we can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.


4. Information Given To Us By You

You choose to give us certain information when using our services. This includes:

  • While creating an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
  • After you complete your profile, you share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
  • When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
  • When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.
  • When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
  • If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
  • If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
  • Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.

5. Information We Get From Others

Besides the information you provide us directly, we get details about you from others, including:

  • Other Users: Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
  • Social Media: You may be able to use your social media login (such as Facebook Login) to create and log into your Datting Online account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us.
  • Other Partners: We may receive info about you from our partners, for instance where Datting Online ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

6. Information Collected By Us When You Use Our Services

When you are using our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:

  •  Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
  •  Device Information: We collect information from and about the device(s) you use to access our services, including: hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address)
  •  Information on your wireless and mobile network connection, like your service provider and signal strength.
  •  Information on device sensors such as accelerometers, gyroscopes and compasses.
  •  Other information with your consent. If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.

Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).

7. Cookies And Other Similar Data Collection Technologies

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). We use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools.

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (" DNT") feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Datting Online, do not currently respond to DNT signals.